Shipping policy
Last updated: February 10, 2026
Store name: Linchhome
address: 1710 Merriman Ave, Corpus Christi, Texas 78412, United States
Customer service phone: +1 (734) 272-2770
Customer service email: info@linchhome.com
Service hours: Monday to Friday, 9:00 AM to 6:00 PM Central Standard Time (CST)
1. SHIPPING DESTINATIONS
We currently ship to addresses within the United States (all 50 states) only. We do not ship to P.O. boxes, APO/FPO addresses, or international destinations at this time.
2. SHIPPING COSTS
• Orders $88.00 or more: FREE standard shipping
• Orders under $88.00: $9.00 flat rate shipping fee
Shipping charges are calculated and displayed at checkout before you complete your purchase. There are no hidden shipping fees.
3. DELIVERY TIMEFRAMES
Total delivery time from order placement to delivery: 5-11 business days
This includes:
• Order processing: 1-3 business days
• Shipping transit: 4-8 business days
Business days exclude weekends (Saturday and Sunday) and U.S. federal holidays.
Orders placed after 2:00 PM CST will begin processing the next business day.
Please note: Delivery timeframes are estimates based on typical carrier performance and are not guaranteed. Actual delivery may vary due to factors beyond our control (see section 9).
4. SHIPPING CARRIERS
We use the following carriers based on destination and service availability:
• United States Postal Service (USPS)
• United Parcel Service (UPS)
• FedEx
• Regional carriers
The carrier for your order will be selected automatically to ensure reliable delivery.
5. ORDER TRACKING
Once your order ships, you will receive a shipping confirmation email with:
• Tracking number
• Carrier information
• Estimated delivery date
You can track your package using the tracking number provided. Please allow 24 hours after shipment for tracking information to become active in the carrier's system. Tracking updates depend on carrier scans and may not update in real-time.
6. ADDRESS ACCURACY
Please carefully review your shipping address before completing your order. We ship to the address you provide at checkout.
We are not responsible for delivery failures or delays caused by:
• Incorrect or incomplete shipping addresses
• Undeliverable addresses
• Recipient unavailable to receive delivery
• Refused deliveries
If a package is returned to us due to an incorrect address you provided, you will be responsible for the cost of reshipping. Please contact us at info@linchhome.com to arrange reshipment.
7. ORDER MODIFICATIONS AND CANCELLATIONS
Before shipment: You may request to modify or cancel your order by contacting us immediately at info@linchhome.com or calling +1 (734) 272-2770. We will make every effort to accommodate your request, but modifications and cancellations are not guaranteed once an order enters our fulfillment process.
After shipment: Orders cannot be modified or canceled once shipped. If you no longer want the item, you may return it following our Return Policy (see Refund Policy for details).
8. DELIVERY ISSUES - DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
If your order arrives damaged, defective, or you received the wrong item:
• Contact us within 48 hours of delivery
• Email info@linchhome.com with:
- Your order number
- Clear photos of the damaged/defective/incorrect item
- Photos of the shipping box and packaging materials
We will review your case and provide an appropriate resolution, which may include:
• Replacement item at no charge
• Replacement parts (for minor damage)
• Full refund including return shipping costs
• Store credit
For these issues, we will provide a prepaid return shipping label if a return is necessary.
9. SHIPPING DELAYS AND CIRCUMSTANCES BEYOND OUR CONTROL
Shipping and delivery may be delayed by factors outside our control, including but not limited to:
• Severe weather events (hurricanes, snowstorms, floods)
• Natural disasters
• Carrier service disruptions or strikes
• Peak holiday season volume
• Customs delays (if applicable)
• Public health emergencies
• Transportation infrastructure issues
We appreciate your patience during such events and will provide updates when information becomes available from our carriers.
10. LOST OR STOLEN PACKAGES
If tracking shows your package was delivered but you did not receive it:
1. Check with household members or neighbors
2. Look around your delivery location (porches, garages, mailrooms)
3. Contact the carrier directly using your tracking number
4. Wait 24 hours, as sometimes packages are marked delivered before actual delivery
If you still cannot locate your package after 24 hours, contact us at info@linchhome.com. We will work with the carrier to investigate. Resolution will depend on the carrier's investigation results.
For packages confirmed lost by the carrier, we will offer a replacement or refund.
We are not responsible for packages stolen after confirmed delivery to the address you provided.
11. QUESTIONS
For shipping questions or concerns, contact us:
• Email: info@linchhome.com
• Phone: +1 (734) 272-2770 (Monday-Friday, 9 AM - 6 PM CST)
• Average response time: Within 24 business hours